FREE SHIPPING ON ORDERS $50.00 or MORE

FAQs

 How do I subscribe to your email list?

To be first to hear of sales, special collections and exclusive events, please join our email list by clicking ‘Signup for emails’ at the bottom of our homepage.

 How do I unsubscribe from your email list?

We'll be sad to see you go, but if you'd no longer like to receive emails from Tommy.com simply click Unsubscribe at the bottom of the email.

How do I create an account?

Simply click Register or follow the prompts when placing an order. Creating an account gives you an easy and convenient way to shop, track your shipments, and receive emails about your order.

How can I track the status of my package? How do I change my account password?

In order to change your account password, you will need to either log in to your account or click on Forgot Password to reset it. You will receive an email with a link to reset your password.

 Can I place an order without creating an account?

Yes, you will need to check out as a Guest.

How can I track the status of my package?

When your order ships, you will receive a confirmation email containing tracking information.

From the shipping email confirmation, click on the blue ‘Track My Order’ button. This will take you directly to the shipping carrier’s website, where you can follow the progress of your shipment(s).

From this page, you may also provide your mobile phone number to sign up for text messaging alerts to get updates about your delivery.

 

Can I cancel or make changes to a recently placed order?

Once you place an order at lloydsinclair.com, there is a limited period of time before your order is fully processed that you will be able to cancel your order. 

 

How can I return my order?

OUR RETURN POLICY

We want you to be entirely satisfied with your lloydsinclair.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice.

TIMING FOR A RETURN

To receive your refund to your original method of payment, your online return must be initiated within 30 days of the order shipment date.

Within 30 Days

Full-Price Items
Sale Items
Gifts You Received

The following items cannot be returned:

Cannot Return

Personalized Items